A recent report on ABC 7’s Eyewitness News, told the sad story of a World War II veteran who was traveling to a reunion of his fellow platoon but when he arrived at the airport, his luggage—and all his war memorabilia inside—were gone!
Emmett Nolan was on a United Airlines flight from Los Angeles International Airport to Norfolk, Virginia this summer, to reunite with the 101st Airborne Screaming Eagles. He was going to be making a speech and showing off some of his war uniforms, ribbons and medals, but all of that disappeared when his luggage never came off the plane.
Nolan was 18 years old when he enlisted in the U.S. Army back in 1943. He was a paratrooper with the 101st airborne Screaming Eagles. Among the 91-year-old’s irreplaceable possessions were a presidential citation and a lanyard from Holland.
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His daughter, Linda Williamson, who was traveling with him on the trip, told the news station that they were told the luggage ended up on another flight—caused by the fact that their original flight was canceled and they missed their connecting flight. The problem was, the airline couldn’t say exactly where.
“It was just awful. I’ve never been treated like that in my entire life,” Williamson said. “I was so frustrated with the whole episode that I filed a complaint with the airlines and I also filed a complaint with the Department of Transportation.”
Nolan went to the reunion and sadly was sans his memories. He had hoped they would show up while he was there, but he and his daughter didn’t hear from the airline the entire weekend.
In fact, even when they returned home to California, the airline was of little help. That’s why they reached out to the ABC News, hoping someone could help.
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That was a savvy decision on their part, because a month later, the luggage and all his war memorabilia was found.
“I thought it was gone. I didn’t think we’d recover it. Thought someone had found it, bootlegged it and sold it,” Nolan said. “We got the people, they called in (to ABC7) and really got on the ball and they chased it down and they found it in Newark, New Jersey.”
The Department of Transportation mandates that airlines must compensate passengers for the value of lost or damaged luggage, and its contents, for up to $3,300 for domestic flights. That was little consolation for Nolan, as the sentimental value was irreplaceable.
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A spokesperson for the airline said that as with any lost bag, an alert was issued and they did everything they could to locate the bag in a timely manner.
Now, none of this would have happened had Nolan been using LugLoc.
The innovative LugLoc provides travelers with the ability to track their bags so if the airline loses them, at least you know where they are. To take advantage of this system, simply purchase the tracking system, which combines GSM and Bluetooth technology, and then download a simple app. By tapping the app, a map will appear showing the exact location of your suitcase, regardless of where in the world it is.
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